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Insurance Issues

The insurance company, even your own, looks out for its own interest first. When you have a claim, you are a cost of business they want to minimize to maximize profits. While your insurance company (not the at-fault party’s insurance company) owes you a duty of good faith when dealing with you, how seriously do you think they take that responsibility? While you are seeking justice by way of fair payment for your losses, they are seeking a pat on the back (maybe a raise or a promotion) for taking advantage of you.

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After a motorcycle accident, you need to find an ally you can lean on for support and guidance.

Unfortunately, insurance company representatives will not be faithful supporters, no matter how friendly they might act when interacting with you. Insurance companies want to save money by reducing the value of your claim. The title of the insurance representative who handles your claim is an ADJUSTER. Why? They “adjust” the value of your claim. That means they work to get the cost (value) of your claim down to a lesser amount than what it is worth so they can settle it.

At The Law Offices of Jason E. Taylor, our motorcycle injury lawyers in North & South Carolina are steadfast in defending and upholding the rights of injured riders. Not only do we have a comprehensive knowledge of all legalities related to motorcycle crashes and liability, but many of our team members are proud motorcyclists themselves. We take each motorcycle accident case personally, as if we are representing a close friend, for we are in many situations. Just last year, our attorney Jason Taylor was riding one of his motorcycles down to Myrtle Beach bike week when an SUV hit him. Several team members had gone down earlier in the week and were waiting on Jason, who was riding down alone after finishing up some work in the office. Fortunately, Jason Taylor knew what to do in that situation, he let his law firm handle the case, and yes, he did make it to bike week. Our team can be your tried and trustworthy ally in your time of need.

Find out how we can help you overcome insurance issues. Contact us now.

Insurance Companies Hold Riders in a Negative Light

From the start, insurance companies do not see motorcyclists as responsible motorists. Companies tend to buy into unfair stereotypes that paint riders as reckless thrill-seekers who choose to ride a motorcycle because it is “cool” and “dangerous.” As any rider can tell you, this is not the case. We are motorists just like everyone else in that we want to get from point A to point B safely, but on a motorcycle, the journey is frequently more important than the destination.

Most motorcycle riders have a heightened appreciation for the potential risks that a motorcyclist faces that a “box” driver never thinks about or, more often than not, thinks the motorcyclist doesn’t think about. A “box“ driver may say to themselves as they pass a motorcyclist, “ that looks like fun, but it is just too dangerous. They must be a fool to drive one of those.” They fail to realize that the motorcyclist knows it is dangerous, primarily because the “box” drive is not paying attention.

The motorcyclist, most of the time, only needs the car/bus/truck driver to be as thoughtful and focused while driving as the motorcyclist is while on the road. Insurance companies play to the car driver’s stereotype.

Jason Taylor often comments that when he is picking a jury in a motorcycle case, he knows the other side will get rid of the bikers on the jury. Before they can do that, he questions them about how they ride their motorcycle versus driving their cars/trucks. He uses these stories to educate the jurors who don’t ride motorcycles. At the end of the trial, when the actual jury is non-bikers, Jason reminds them of what the folks who had sat next to them said and why they are no longer on the jury. The defense doesn’t want you to think like a biker because you would know what happened and who is at fault if you did. The insurance wants to write an insurance policy, but they don’t want you to use it. They don’t want to pay a claim, and they fight you over everything from the depreciation of your bike to the severity and value of the injuries you suffered.

Our North Carolina & South Carolina motorcycle accident attorneys work fast to dismantle any insurance company objections rooted in stereotypical ideas of a motorcyclist. Using our personal experiences, we can anticipate what they will say or do and what needs to be done in response.

Motorcycle Insurance in North Carolina & South Carolina

Everyone who wants to legally operate a motor vehicle in North Carolina & South Carolina needs to purchase and keep active liability insurance that meets minimum requirements. For your benefit, but more than minimal coverage for Uninsured and underinsured/liability coverage.

If you get hit by another motorist while riding your motorcycle, then you should be able to reasonably expect to be covered for at least these minimum amounts. You know you are running into a serious insurance issue when they want to give you a lesser amount that does not cover all of your damages. A typical insurance company tactic is lowballing coverage or settlement amounts, knowing it is not enough or justified, and hoping the policyholder or injured party accepts it without double-checking. Do not let this happen to you.

For Fierce Defenders of Your Rights,
Call (800) 351-3008

No one takes your insurance issues more seriously than our North Carolina & South Carolina motorcycle accident lawyers & staff. As riders ourselves, we know what is at stake and will put forth every effort to collect every penny you deserve. Equip your case with 100+ years of collective legal experience by contacting us online and scheduling a free initial consultation today.

Contact our Personal Injury Attorneys

Contact us today to speak with one of our Charlotte, Hickory, Greenville, Rock Hill, or Columbia attorneys.

120 3rd St NE
Hickory, NC 28601

Phone: (828) 327-9004
Toll Free: (800) 351-3008

130 Church St NE
Concord, NC 28025

Phone: (704) 787-9419
Toll Free: (800) 351-3008

301 S McDowell St #1016
Charlotte, NC 28204

Phone: (704) 676-1093
Toll Free: (800) 351-3008

1348 Ebenezer Rd #103
Rock Hill, SC 29732

Phone: (803) 980-5300
Toll Free: (800) 351-3008

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News From Our Blog

Notice of Data Security Event
Updated March 28, 2025

The Law Offices of Jason E. Taylor is providing notice of an event that may affect certain individuals’ information. Although we have no indication of identity theft or fraud in relation to this event, we are providing information about the event, our response, and additional measures individuals can take to help protect their information, should they feel it appropriate to do so.

What Happened? On October 28, 2024, The Law Offices of Jason E. Taylor identified suspicious activity related to our email system. We quickly took steps to investigate and determined that an unknown actor may have accessed certain emails within our email system between August 7 and November 7, 2024. We then conducted a comprehensive review of the potentially affected emails and attachments to determine what information was contained therein and to whom the information related, which was completed on February 25, 2025. Unfortunately, we were unable to verify the addresses of certain affected individuals, so we are providing this notice to ensure potentially affected individuals receive information about the event.

What Information Was Involved? The information affected may include individuals’ Social Security number, driver’s license and state ID information, financial account number, and health information.

What We Are Doing. We are notifying individuals about this matter and providing guidance about free resources that are available to assist with monitoring relevant accounts, credit reports, and how to place a fraud alert or security freeze on one’s credit file. Further, as with our typical security practices, we will continue to evaluate our policies, procedures, staff training, and technical security measures to reduce the likelihood of an event like this reoccurring.

What Individuals Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. We also recommend you review the below “Steps Individuals Can Take To Help Protect Personal Information”.

For More Information. If individuals have questions about this matter, we have a dedicated assistance line with agents ready to answer their questions. Please contact our toll-free dedicated assistance line at 1-800-939-4170, Monday through Friday from 9 a.m. through 9 p.m., excluding holidays. You may also write to us at The Law Offices of Jason E. Taylor, Attn: Compliance, P.O. Box 2688, Hickory, NC 28603.

Sincerely,

The Law Offices of Jason E. Taylor

STEPS INDIVIDUALS CAN TAKE TO HELP PROTECT PERSONAL INFORMATION

Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

Equifax Experian TransUnion
https://www.equifax.com/personal/credit-report-services/ https://www.experian.com/help/

https://www.transunion.com/credit-help
1-888-298-0045 1-888-397-3742 1-800-916-8800
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state attorney general. The Federal Trade Commission may be reached at: 600 Pennsylvania Ave NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state attorney general. This notice has not been delayed by law enforcement.

For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 1-202-442-9828; and oag.dc.gov.

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-576-6300 or 1-888-743-0023; and https://www.marylandattorneygeneral.gov/.

For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave NW, Washington, DC 20580.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov.

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; 1-401-274-4400; and www.riag.ri.gov. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event.
STEPS INDIVIDUALS CAN TAKE TO HELP PROTECT A MINOR DEPENDENT’S PERSONAL INFORMATION

Typically, credit reporting agencies do not have a credit report in a minor’s name. To find out if a minor has a credit report or to request a manual search for a minor’s Social Security number each credit bureau has its own process. To learn more about these processes or request these services, consumers may contact the credit bureaus by phone, writing, or online:
Equifax Experian TransUnion
https://www.equifax.com/personal/help/article-list/-/h/a/request-child-credit-report/
https://www.experian.com/help/minor-request.html
https://www.transunion.com/fraud-victim-resources/child-identity-theft

1-800-685-1111 1-888-397-3742 1-800-916-8800
P.O. Box 105788
Atlanta, GA 30348-5788 P.O. Box 9554
Allen, TX 75013 P.O. Box 2000
Chester, PA 19016

To request information about the existence of a credit file in a minor’s name, search for a minor’s Social Security number, place a security freeze or fraud alert on a minor’s credit report (if one exists), or request a copy of a minor’s credit report consumers may be required to provide the following information:
● A copy of their driver’s license or another government issued identification card, such as a state identification card, etc.;
● Proof of address, such as a copy of a bank statement, utility bill, insurance statement, etc.;
● A copy of the minor’s birth certificate;
● A copy of the minor’s Social Security card;
● The minor’s full name, including middle initial and generation, such as JR, SR, II, III, etc.;
● The minor’s date of birth; and
● The minor’s previous addresses for the past two years.

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