LAW OFFICES OF TAYLOR | SERBIN INJURY LAWYERS
WEBSITE TERMS OF USE, DISCLAIMERS, AND CONSUMER COMMUNICATION CONSENT
Last Updated: January 30, 2026
IMPORTANT NOTICE – ATTORNEY ADVERTISING
This website and its contents may be considered “Attorney Advertising” under the rules of professional conduct in one or more jurisdictions. Hiring a lawyer is an important decision that should not be based solely upon advertisements. No outcome is promised or guaranteed.
These Website Terms of Use, Disclaimers, and Consumer Communication Consent (“Terms”) are a legal agreement between you and the Law Offices of Taylor | Serbin Injury Lawyers (“Taylor | Serbin,” “we,” “us,” or “our”) governing your access to and use of (a) TaylorSerbin.com and any other websites or pages we operate that link to these Terms, and (b) any mobile applications or mobile experiences we provide that link to these Terms (collectively, the “Site”).
BY ACCESSING OR USING THE SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.
1) CONSUMER COMMUNICATIONS CONSENT (PHONE CALLS, TEXTS, EMAIL)
1.1 Call Monitoring and Recording
To help ensure inquiries are handled accurately, courteously, promptly, and for quality assurance and compliance purposes, Taylor | Serbin may monitor and/or record telephone calls between you and our employees, affiliates, agents, intake specialists, case managers, paralegals, and/or attorneys, where permitted by law. Call recording rules vary by jurisdiction. Where required, we will provide notice and/or obtain consent.
If you do not consent to recording (where recording is otherwise permitted), please tell us immediately and do not continue the call.
1.2 Consent to Contact (Calls and Text Messages)
By providing a telephone number to us—through the Site, by phone, by text, by email, or through a third-party form you completed requesting contact—you certify, warrant, and represent that:
(a) the number you provided is yours or you are authorized to provide it;
(b) you are permitted to receive calls/texts at that number; and
(c) you consent to Taylor | Serbin contacting you at that number for intake, evaluation, scheduling, client service, and other communications reasonably related to your inquiry or potential/legal representation.
Where permitted by law and where required consent has been obtained, these communications may be made using automated technology, including an automatic telephone dialing system and/or prerecorded/artificial voice.
1.3 Text Message (SMS) Disclosures
If you opt in to receive text messages from us:
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP (you may receive one final confirmation message).
- For help, reply HELP or contact us at (800) 351-3008.
- Consent to receive text messages is not a condition of hiring us or receiving legal services.
IMPORTANT: Text messaging is not a secure method of communication. Do not send sensitive medical, financial, or confidential information by text.
1.4 Email Communications
If you provide an email address, you consent to receive communications from us at that address. Email is not guaranteed to be secure. Do not send confidential or sensitive information by email unless and until you have been retained and instructed to do so.
Our intake email address is: [email protected]
1.5 Opt-Out / Revocation of Consent
You may opt out of receiving calls and/or text messages from Taylor | Serbin at any time:
- Text messages: Reply STOP.
- Calls: Tell the caller you wish to opt out, and/or contact us at (800) 351-3008.
- Emails: Where applicable, use any unsubscribe mechanism provided, or email us at [email protected].
We will honor opt-out requests to the extent required by law. Opting out of marketing communications will not necessarily stop all communications (for example, messages needed to respond to your request, confirm appointments, or provide administrative or legally required notices).
1.6 Changes to This Communications Section
We may update this Consumer Communications section by posting a revised version on the Site and updating the “Last Updated” date above.
2) INFORMATIONAL PURPOSES ONLY – NOT LEGAL OR MEDICAL ADVICE
2.1 No Legal Advice
The Site is provided for general informational and educational purposes only. Nothing on the Site is intended to be, nor should it be construed as, legal advice. You should not act or refrain from acting based on information on the Site without seeking appropriate legal counsel regarding your particular circumstances.
2.2 No Medical Advice
The Site does not provide medical advice. Content relating to injuries, conditions, medications, recalls, or treatment is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider and do not delay seeking medical advice because of something you read or view on the Site.
2.3 No Offer to Perform Services; No Duty to Update
The Site does not constitute an offer to represent you or to perform services on any matter. Content may not reflect the most current legal developments, verdicts, settlements, or regulatory information. We do not guarantee that the Site will be continuously updated.
3) NO ATTORNEY–CLIENT RELATIONSHIP; CONFIDENTIALITY NOT GUARANTEED
3.1 No Attorney–Client Relationship Created by Site Use
Using the Site, submitting a form, using any chat feature (if any), leaving a voicemail, or sending an email does NOT create an attorney–client relationship with Taylor | Serbin or any lawyer. An attorney–client relationship is created ONLY by a written engagement agreement signed by you and an authorized representative of the firm (or other written confirmation of representation), and after conflicts checks have been completed.
3.2 Do Not Send Confidential or Time-Sensitive Information
Do not send confidential, privileged, or time-sensitive information through the Site, by chat, by text, by email, or by voicemail unless you have been retained and instructed to do so. Communications made before an attorney–client relationship exists may not be treated as confidential or privileged.
If you believe you have an urgent deadline (including a statute of limitations), do not rely on a website submission—call us at (800) 351-3008.
3.3 Security and Transmission Risks
Internet communications, email, and text messages may not be secure. Although we take reasonable steps consistent with our Privacy Policy, we cannot guarantee confidentiality or security for communications sent before you become a client.
4) JURISDICTION, STATE LAW VARIATIONS, AND LOCAL COUNSEL
4.1 Jurisdictional Limitations
Our attorneys are licensed only in the jurisdictions in which they are admitted to practice. We do not seek to represent anyone in a jurisdiction where our communications would violate applicable laws or professional rules.
4.2 North Carolina and South Carolina Matters; Local Counsel
If you have a matter in North Carolina or South Carolina, your case will be handled by attorneys licensed in the appropriate jurisdiction and/or in association with local counsel as permitted. In appropriate cases, we may refer a matter to another firm.
4.3 State Laws Vary; Statutes of Limitation and Notice Requirements
Laws vary by state and by case type. Deadlines can bar a claim, including statutes of limitation and special notice requirements (for example, for claims involving governmental entities). Do not delay seeking legal advice.
5) ADVERTISING DISCLOSURES: RESULTS, TESTIMONIALS, FEES, AND SPECIALIZATION
5.1 Past Results and Case Outcomes
Any case results, verdicts, settlements, or outcomes described on the Site are not necessarily representative of all results and do not guarantee a similar outcome. Each case is unique and must be evaluated on its own facts and applicable law.
If a dollar amount is referenced, it may reflect a gross recovery and may not reflect attorney’s fees and litigation costs/expenses that may be deducted, as applicable, under a written fee agreement.
5.2 Testimonials / Reviews / Endorsements
Testimonials or reviews (if any) reflect the experiences and opinions of certain individuals and may not be representative of all clients or typical results. No outcome is promised.
5.3 No “Expert/Specialist” Claims Unless Properly Certified
Unless expressly stated otherwise with the identifying name of an appropriate certifying organization, we do not claim to be “certified,” “specialists,” “experts,” or an “authority” in any field. Any statements about practice areas are intended to describe the types of matters we handle and are not specialization claims.
5.4 Fees and Costs; Contingency Fee Disclosures
Any discussion of fees on the Site is general information only and may not apply to your matter. Fee arrangements are set only by a written fee agreement.
IMPORTANT: In many matters, clients may be responsible for litigation costs and expenses regardless of outcome unless otherwise agreed in writing. If a contingency fee applies and is expressed as a percentage, the written fee agreement will explain whether the percentage is calculated before or after deducting expenses and whether expenses are the client’s responsibility.
6) PRIVACY POLICY
Please review our Privacy Policy for information about how we collect, use, and share information:
https://www.thelitigator.com/privacy-policy/
If the Privacy Policy link changes, the posted Privacy Policy on the Site controls.
7) SITE ACCESS, LICENSE, AND ACCEPTABLE USE
7.1 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use, in accordance with these Terms.
7.2 Prohibited Conduct
You agree not to:
- copy, reproduce, distribute, publicly display, publish, or sell any part of the Site except as expressly permitted;
- modify, reverse engineer, decompile, disassemble, or attempt to derive source code from the Site;
- interfere with security features or attempt unauthorized access to the Site or systems;
- transmit malware, spam, or harmful code;
- submit unlawful, defamatory, harassing, obscene, fraudulent, or infringing content; or
- use the Site for any unlawful, fraudulent, or malicious purpose.
We may restrict or terminate access to the Site at any time and for any reason, including suspected violations of these Terms.
8) INTELLECTUAL PROPERTY; COPYRIGHT; TRADEMARKS
8.1 Ownership
The Site and its content (including text, graphics, photos, videos, logos, and design) and any related technology are owned by or licensed to Taylor | Serbin and are protected by intellectual property laws. All rights not expressly granted are reserved.
8.2 Permission Requests
For permission requests regarding Site materials, please contact: [email protected]
9) THIRD-PARTY WEBSITES AND LINKS
The Site may contain links to third-party websites for convenience. We do not control and are not responsible for third-party websites, their content, or their privacy practices. Accessing third-party sites is at your own risk.
10) DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
10.1 Disclaimer of Warranties
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAYLOR | SERBIN SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SITE.
Some jurisdictions do not allow certain limitations; in those jurisdictions, liability will be limited to the greatest extent permitted by law.
11) ACCOUNTS; CLIENT-ONLY AREAS (IF APPLICABLE)
Certain features (such as a client portal or “My Case” tools, if offered) may require an account and may be available only to current clients who have signed a written engagement agreement. You are responsible for maintaining the confidentiality of your login credentials and for activity through your account. We may suspend or terminate accounts for suspected misuse or security reasons.
12) SUBMISSIONS
You are solely responsible for information you submit through the Site (“Submissions”). Submissions are not confidential unless and until an attorney–client relationship is formed in writing. We may use Submissions to evaluate and respond to your inquiry, operate the Site, and as described in our Privacy Policy. You represent that you have the right to provide the Submission and that it does not violate third-party rights.
13) CHANGES TO THE SITE AND THESE TERMS
We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also update these Terms by posting a revised version and updating the “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
14) GOVERNING LAW
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law rules, to the extent permitted by law.
15) ACCESSIBILITY
We strive to make our Site accessible and usable by individuals with disabilities. If you experience accessibility or usability issues, please contact us at (800) 351-3008 or [email protected] so we can assist.
16) CONTACT INFORMATION / RESPONSIBLE LAWYER
Law Offices of Taylor | Serbin Injury Lawyers
Primary Office (City/State): Hickory, North Carolina
Office Address: 120 3rd St NE, Hickory, NC 28601 (USA)
Phone: (800) 351-3008
Email: [email protected]
Responsible Lawyer for the content of this Site:
Larry Serbin, 120 3rd St NE, Hickory, NC 28601
17) TRANSPARENCY IN COVERAGE RULE (FOR EMPLOYEES ONLY; IF APPLICABLE)
Machine-readable files (as applicable):
https://www.cigna.com/legal/compliance/machine-readable-files
18) COPYRIGHT NOTICE
Copyright ©2026 Law Offices of Taylor | Serbin Injury Lawyers. All rights reserved.
All materials presented on this Site are copyrighted and owned by Law Offices of Taylor | Serbin Injury Lawyers unless in the public domain or attributed to another source. Any republication, retransmission, reproduction, downloading, storing, or distribution of all or part of any materials found on this Site is prohibited without prior written permission.
