February Client of the Month – Don Greene

Imagine cruising along on your motorcycle one minute and the next thing you know you have medical bills adding up to at least $1.2 million dollars. That’s exactly what happened to Don Greene. Don retired from the US Army after 23 years who went on to work at the US Postal Service for 17 years. Now, imagine having to worry about those medical bills from a hospital bed.

Waking up in the hospital three days after being airlifted to Charlotte from the accident sight in Taylorsville, Don and his wife knew they had to seek help. They contacted a friend that they trusted, a retired US Marshall who rides. He immediately threw out Jason’s name. Don’s wife called and Jason Taylor and another attorney from The Law Offices of Jason E. Taylor were there the following day. This is Don’s message to you.

The following is Don’s story in his words, a 69-year-old husband, father, grandfather, and great-grandfather to a sweet 7-month-old baby girl. Don has been a true rider and motorcycle enthusiast since the age of 16, logging over 340,000 miles. He took his bike with him and enjoyed riding all through Europe while he served in Germany from 1985 to 1991 and has made the Rolling Thunder ride on Memorial Day weekend in Washington, DC 11 times. He’s into NASCAR; his favorite driver is Martin Truex and also enjoys Ice Hockey being a fan of the Washington Capitals in the NHL while traveling to Charlotte often to watch the Charlotte Checkers play. A good guy living a good life with his family, he served his country and retired to enjoy.

“I had gone to Charlotte with my wife on a Thursday as she was attending a training seminar. My friend called and said” you know that rally that we usually go to in West Virginia, why don’t we ride up Friday and return Saturday? “Once I got home I got on my bike to go meet my friend, we made it from Conover to Taylorsville, about 30 mins down the road. I saw a Jeep Cherokee in the oncoming lane waiting to turn with his left turn signal on. I could see the driver looking down either at his radio or at something in his passenger seat. I slowed down from about 45 mph to 35 mph and dropped down a gear as a caution. I saw him start to raise his head up and could tell he was going to make the turn as he gassed it.

I tried to avoid it as best I could. The only thing I can guess is when he came up his view of me was blocked by his mirror and window post and he thought he could make the turn in front of my friend who was following me on his bike. Well, there I was, he hit me with the left front of his vehicle as I had almost cleared him, catching my left leg between my motorcycle and his Jeep. The bike went down under the Jeep and I was thrown about 15ft in the air and landed about 50ft down the road face down”.

“Surprisingly, I was conscious throughout the whole thing. There was a state trooper on the scene that took a picture of me and sent it to my wife, after talking to her, letting her see I was conscious. What he didn’t realize was that while I may have been conscious in the picture, my wife who is in the medical field, immediately noticed that I was laying on my stomach with my feet stretched out behind me, right foot facing down and my left foot was pointed at the sky toes first”.

“I had to be airlifted and was fortunate that there was a helicopter already on its way to Hickory to pick up someone. They deemed me more serious, made a detour to pick me up and the helicopter was on the scene in 12 minutes. They must have given me some sort of calming medicine once on the gurney and moving into the helicopter as I remember being in and out while in flight, then remembering arriving at the hospital. Then I was unconscious for at least the next 36 hours going through surgeries”.

“When I woke up they informed me that I was given 19 units of blood from bleeding internally, I believe they called it a compression impact bleed. The ribs on my left side were all cracked or fractured collapsing my left lung, my pelvic bone was broken outward in the front in what is called an open book fracture, hip bone was broken in 5 places, knee was crushed, tibia was broken in 5 places, fibula was broken in 2 places, ankle was crushed, and my left rotator cuff was torn. The biggest thing for the doctors was to get me back breathing normally inflating my collapsed lung then to make sure I wasn’t bleeding inside lastly they worked on turning my leg back around. Turning my leg back around and those muscles healing right was a major concern, if not I was facing the real possibility of losing my leg.”

“The doc would come in every morning around 4:30 am to pinch my toes to check blood flow. After 3 weeks he could see there was some blood flow and they were able to go back in and do some more repairs, they had to remove some muscle tissue due to the extreme damage”.

“Through 9 surgeries, being in the hospital for 7 weeks, and rehab for 11 weeks I was able to come home in a wheelchair. Continuing physical therapy I was able to move to a walker after 6 months and a year later to a cane which I continue to use. I can wobble around the house taking 2 to 3 steps at a time without my cane as long as I have something to put my hands on. I will most likely have to use the cane to get around for the rest of my life. I am thankful that I was able to keep my leg. I’m also thankful that I was wearing a full-face helmet”.

“I knew I needed an attorney based on the extent of my injuries and it was obvious that my wife and I wouldn’t be able to handle this on our own. I was bedridden and my wife was busy by my side. In the end I looked at the stack of paperwork, letters, bills and Explanation of Benefits (EOBs) from insurances that became a 2ft tower on my desk, all that was handled by The Law Offices of Jason E. Taylor. A thing about hiring Jason that was really great is that he found 2 other places to get money from that I would have never thought of. His firm handled all the paperwork so I could focus on getting better and my wife could focus on me. I was fortunate to have her and my daughter, who came up from Florida through much of my time in the hospital, as with them working in shifts I was never alone.

The guy that hit me had basic insurance so finding money from other sources was extremely important. Even in my settlement, my insurance companies Military Tricare and Medicare wanted money back that they paid since they had covered my bills and I was receiving it due to someone other than myself causing my injuries. Jason and his staff conversed back and forth many times with Tricare and Medicare to get them to reduce the amount they each wanted from my settlement. This was something else most people, including myself, wouldn’t think about and I might say shocked to learn.”

“I had ridden long enough to know that if something ever happened to me that I didn’t want someone not knowing about riding to handle this kind of situation. Knowing most of his cases are dealing with motorcyclists and he is a rider himself made me feel even more comfortable going with Jason. When I met him, his demeanor and ability to answer our questions were just natural. His first comment was: don’t worry we’ll take good care of this if you want us to. When he came to my bedside he was first concerned with my well being. That continued throughout the entire process. He came to see me several times in the hospital. Once I got home and was able to be mobile I would go to his office, but Eileen, on his staff, checked in often with my wife and always asked if we would like them to come by and if we needed anything”.

“Without reservation, I would absolutely recommend The Law Offices of Jason E. Taylor to my friends and family. No matter the reason, even if it wasn’t something he handles he would still be my first thought because I trust him enough to know he would recommend the right person”.

“The fact is they took care of everything from the first paper that came out even having a check for us within the first 2 weeks to cover the cost of my motorcycle and riding gear. They kept my wife advised of everything that was going on, making it super easy so my wife could take care of me every day for 2 months. Once the case was settled, I was surprised at the sum that he got for me and was definitely satisfied with everything Jason got me and did for me. A person couldn’t ask for more knowledgeable and truly caring people than those at The Law Offices of Jason E. Taylor”.

Share:

Facebook
Twitter
Pinterest
LinkedIn
Contact Us Today

Free Consultation
Call one of our Operators 24/7
(800) 351-3008

This field is for validation purposes and should be left unchanged.

By entering your phone number, you agree to receive text messages and updates via SMS. Message and data rates may apply.

Practice Areas

Related Posts

Jason E. Taylor Rides for a Cause

Attorney Jason E. Taylor will join riders across the globe in the Distinguished Gentleman’s Ride on May 18th. Riding for men’s health and prostate cancer awareness, Jason is leading the Charlotte ride with a personal fundraising challenge to raise $10,000 for Movember—with a promise to match it himself. Learn how you can support the ride, join the cause, or cheer on the team.

Notice of Data Security Event
Updated March 28, 2025

The Law Offices of Jason E. Taylor is providing notice of an event that may affect certain individuals’ information. Although we have no indication of identity theft or fraud in relation to this event, we are providing information about the event, our response, and additional measures individuals can take to help protect their information, should they feel it appropriate to do so.

What Happened? On October 28, 2024, The Law Offices of Jason E. Taylor identified suspicious activity related to our email system. We quickly took steps to investigate and determined that an unknown actor may have accessed certain emails within our email system between August 7 and November 7, 2024. We then conducted a comprehensive review of the potentially affected emails and attachments to determine what information was contained therein and to whom the information related, which was completed on February 25, 2025. Unfortunately, we were unable to verify the addresses of certain affected individuals, so we are providing this notice to ensure potentially affected individuals receive information about the event.

What Information Was Involved? The information affected may include individuals’ Social Security number, driver’s license and state ID information, financial account number, and health information.

What We Are Doing. We are notifying individuals about this matter and providing guidance about free resources that are available to assist with monitoring relevant accounts, credit reports, and how to place a fraud alert or security freeze on one’s credit file. Further, as with our typical security practices, we will continue to evaluate our policies, procedures, staff training, and technical security measures to reduce the likelihood of an event like this reoccurring.

What Individuals Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. We also recommend you review the below “Steps Individuals Can Take To Help Protect Personal Information”.

For More Information. If individuals have questions about this matter, we have a dedicated assistance line with agents ready to answer their questions. Please contact our toll-free dedicated assistance line at 1-800-939-4170, Monday through Friday from 9 a.m. through 9 p.m., excluding holidays. You may also write to us at The Law Offices of Jason E. Taylor, Attn: Compliance, P.O. Box 2688, Hickory, NC 28603.

Sincerely,

The Law Offices of Jason E. Taylor

STEPS INDIVIDUALS CAN TAKE TO HELP PROTECT PERSONAL INFORMATION

Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Consumers may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If consumers are the victim of identity theft, they are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should consumers wish to place a fraud alert, please contact any of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a consumer’s name without consent. However, consumers should be aware that using a credit freeze to take control over who gets access to the personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, consumers cannot be charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals may need to provide some or all of the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if they are a victim of identity theft.

Should consumers wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

Equifax Experian TransUnion
https://www.equifax.com/personal/credit-report-services/ https://www.experian.com/help/

https://www.transunion.com/credit-help
1-888-298-0045 1-888-397-3742 1-800-916-8800
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013 TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013 TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state attorney general. The Federal Trade Commission may be reached at: 600 Pennsylvania Ave NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and the relevant state attorney general. This notice has not been delayed by law enforcement.

For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 1-202-442-9828; and oag.dc.gov.

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-576-6300 or 1-888-743-0023; and https://www.marylandattorneygeneral.gov/.

For New Mexico residents, consumers have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in their credit file has been used against them, the right to know what is in their credit file, the right to ask for their credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to consumers’ files is limited; consumers must give consent for credit reports to be provided to employers; consumers may limit “prescreened” offers of credit and insurance based on information in their credit report; and consumers may seek damages from violators. Consumers may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active-duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage consumers to review their rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave NW, Washington, DC 20580.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov.

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; 1-401-274-4400; and www.riag.ri.gov. Under Rhode Island law, individuals have the right to obtain any police report filed in regard to this event.
STEPS INDIVIDUALS CAN TAKE TO HELP PROTECT A MINOR DEPENDENT’S PERSONAL INFORMATION

Typically, credit reporting agencies do not have a credit report in a minor’s name. To find out if a minor has a credit report or to request a manual search for a minor’s Social Security number each credit bureau has its own process. To learn more about these processes or request these services, consumers may contact the credit bureaus by phone, writing, or online:
Equifax Experian TransUnion
https://www.equifax.com/personal/help/article-list/-/h/a/request-child-credit-report/
https://www.experian.com/help/minor-request.html
https://www.transunion.com/fraud-victim-resources/child-identity-theft

1-800-685-1111 1-888-397-3742 1-800-916-8800
P.O. Box 105788
Atlanta, GA 30348-5788 P.O. Box 9554
Allen, TX 75013 P.O. Box 2000
Chester, PA 19016

To request information about the existence of a credit file in a minor’s name, search for a minor’s Social Security number, place a security freeze or fraud alert on a minor’s credit report (if one exists), or request a copy of a minor’s credit report consumers may be required to provide the following information:
● A copy of their driver’s license or another government issued identification card, such as a state identification card, etc.;
● Proof of address, such as a copy of a bank statement, utility bill, insurance statement, etc.;
● A copy of the minor’s birth certificate;
● A copy of the minor’s Social Security card;
● The minor’s full name, including middle initial and generation, such as JR, SR, II, III, etc.;
● The minor’s date of birth; and
● The minor’s previous addresses for the past two years.

Join our newsletter and get 20% discount
Promotion nulla vitae elit libero a pharetra augue